Pool & Aquatic Services · Hotel Monitoring & Advisory · Vermont
Dylan Hoyt
Certified Pool Operator · CPO · Oversight LLC
Expert aquatic management built on 16 years of resort and
boutique hotel experience — serving Vermont's residential pools,
vacation rentals, and hotel properties statewide.
- Years of hospitality experience
- 16 yrsHospitality Experience
- Years in executive facilities management
- 10 yrsExecutive Facilities Mgmt
- Certification
- CPO cert.Pool & Hot Tub Alliance
Resort expertise.
Vermont roots.
Based in Rochester, Vermont, I bring 16 years of hospitality aquatic management to Vermont's pool and spa owners and hotel properties. My career spans executive-level facilities management at resorts and boutique hotels — overseeing water features of every scale, from residential pools to large-format commercial aquatic systems.
As a Certified Pool Operator through the Pool & Hot Tub Alliance, I provide the documented, professional service that four-star properties demand — now available statewide to homeowners, vacation rental managers, and commercial facilities across Vermont.
Through Oversight LLC, I also offer dedicated hotel monitoring and advisory services — IoT sensor networks, continuous remote monitoring, and the kind of expert advisory that keeps engineering teams ahead of problems rather than reacting to them. My partner Lindsey Jarrell-Hoyt (MS Library & Information Science) manages data systems, documentation, and client reporting.
- CertificationCertified Pool Operator — Pool & Hot Tub Alliance (PHTA)
- Hospitality ExperienceResorts & boutique hotels — indoor and outdoor water features at every scale
- Executive FacilitiesDirector-level facilities management — pools, spas, HVAC, and building systems
- Service AreaAll of Vermont — Stowe, Killington, Lake Champlain, and Central VT corridors
- InsuranceFully insured — general liability, professional liability (E&O), and commercial auto. COI available on request.
Services & Pricing
Per-job · Residential · Commercial · Advisory · Chemicals at cost +20%
Seasonal Contracts
Recurring service · Residential · Vacation Rental · Commercial · Chemicals at cost +20%
Chemistry Only
Bi-weekly · 9 visits · May–Sep
per season · ~$100–$122/visit
- Full water test every 2 weeks
- Chemistry adjustment & balancing
- Equipment visual check each visit
- Written visit log by email
- End-of-season CPO summary report
Best for homeowners who handle skimming and vacuuming themselves and want CPO-grade chemistry oversight.
Full Service Bi-Weekly
Bi-weekly · 9 visits · May–Sep
per season · ~$150–$178/visit
- Skim, brush, and vacuum every visit
- Full chemistry test & adjustment
- Filter check & backwash as needed
- Equipment inspection every visit
- Written CPO report after every visit
- End-of-season written summary
The sweet spot for most Vermont pools — standard for a 3–4 month season with moderate bather load.
Full Service Weekly
Weekly · 18 visits · May–Sep
per season · ~$133–$156/visit
- All Full Service bi-weekly inclusions
- Weekly service every visit
- Priority scheduling throughout season
- Same-day text after each visit
- Priority emergency callback
Best for high-use pools, households with young children, or clients who want completely hands-off pool ownership.
Full Season Package
Bi-weekly + opening + closing
per season · save vs. booking separately
- Spring opening service included
- 9 bi-weekly maintenance visits
- Fall closing & winterization included
- Written CPO report every visit
- Single annual invoice
Packages your opening, nine maintenance visits, and closing into one price — and locks in your calendar for the full season.
Vacation Rental Bi-Weekly
Bi-weekly · 9 visits · May–Sep
per season · ~$189–$222/visit
- All Full Service bi-weekly inclusions
- Property manager scheduling coordination
- Arrival-ready confirmation text to PM
- Before/after photo documentation
- Written report emailed to PM & owner
- Priority pre-arrival turnaround
PM coordination and dual reporting justifies the premium. Property managers pass this cost through to owners.
Portfolio Contract
2+ properties · bi-weekly · May–Sep
per pool, per season · 10–15% portfolio discount
- All Vacation Rental Standard inclusions
- Multi-property portfolio discount
- Single monthly invoice to PM company
- Consistent scheduling across all properties
- Annual pre-season walkthrough included
- Preferred emergency response priority
Designed for property management companies managing 2 or more pool properties. One vendor, one invoice, consistent service across every property.
Vacation Rental Premium
Weekly · 18 visits · May–Sep
per season
- Weekly service throughout the season
- All property management inclusions
- Mid-week & weekend availability
- Pre-arrival inspection guaranteed
- Emergency response within 4 hours
- Written CPO report every visit
For high-end rental properties where the pool is part of the guest experience and a chemistry problem is simply not an option.
Chemistry 3×/week · filter maintenance · health dept chemical log · monthly CPO summary · pre-inspection audit
All boutique inclusions · twice-daily testing logs · monthly equipment inspection · health dept prep docs · 4-hr emergency SLA
All mid-size inclusions · daily service · multiple pool/spa/feature management · commissioning reports · VGB compliance documentation
Year-round retainer · weekly chemistry audits · health dept compliance documentation · staff training · annual CPO review report
June–August season · health dept compliance · pre-season commissioning report · staff training · VGB drain cover audit
Opening + weekly chemistry + cleaning + closing · health dept compliance log on-site · member-facing written reports
Expert eyes on everything
that runs your property.
Remote monitoring · Weekly reports · On-call advisory · Capped at 12 hotels
Most hotels have monitoring software. What they don't have is an expert on the other end of the alert — someone who knows what a trending ORP reading means at 2am, who understands the difference between a sensor glitch and a developing chemistry failure, and who calls the engineer before guests notice a problem.
Oversight provides that. We install a purpose-built IoT sensor network at your property covering pool and spa water quality, HVAC and climate systems, and water leak detection. From that point forward, Dylan and Lindsey monitor it daily, respond to alerts, and deliver a written engineering report every Friday — researched and written, not software-generated.
Every Oversight client has a single named advisor who knows their property's systems, history, and quirks. When an alert fires at 11pm, the person who answers is the same person who reviewed your baseline readings that morning and wrote last week's report.
Pricing by property type
Setup fee (Year 1 only) · Annual retainer · Est. Year 1 total
| Property type | Setup fee | Annual retainer | PM Planning add-on | Est. Year 1 total |
|---|---|---|---|---|
| Under 75 rooms, no poolMotel-style or budget hotel · HVAC + leak monitoring | $5,500 | $12,000 | $4,800 | $29,900 |
| 75–120 rooms, no poolSelect service or business hotel · HVAC + leak + climate | $7,500 | $14,400 | $4,800 | $34,300 |
| 100–150 rooms, 1 poolStandard branded hotel · Full aquatic + HVAC + leak | $9,500 | $18,000 | $4,800 | $44,900 |
| 150–200 rooms, 1 poolMid-scale full service · Standard monitoring program | $11,340 | $18,000 | $6,000 | $47,940 |
| 100–150 rooms, 1 pool + 1 spaBoutique hotel · Aquatic + HVAC + full leak network | $12,500 | $20,400 | $6,000 | $51,500 |
| 200–300 rooms, 2 poolsConference or resort hotel · Extended sensor network | $24,000 | $28,800 | $6,000 | $75,100 |
| 300+ rooms, 2+ pools + spaFull-service hotel or resort · Complex multi-system | $34,000–$49,500 | $30,000–$36,000 | $6,000–$7,200 | $103,000–$122,000 |
Year 1 totals are estimates that include the one-time setup fee, annual base retainer, PM Planning add-on, and estimated incident advisory billing based on property complexity. Setup fee is invoiced 50% at contract signing and 50% at installation completion. Hardware is ordered after the deposit clears — no pre-built inventory. All figures are approximate. Every engagement is quoted individually after an on-site assessment.
Pay your setup fee deposit
50% of the setup fee is due at contract signing. Select the deposit that matches your property type, or contact Dylan directly for a custom amount.
How this works: Stripe deposit links are for confirmed contracts only — pay only after receiving a written Oversight proposal. Your 50% deposit confirms the installation date and triggers hardware procurement. The balance (50%) is invoiced at installation completion. All setup fee deposits are non-refundable once hardware has been ordered. Questions? Contact Dylan directly before paying.
Estate & Luxury Property Services
For homes where the pool is part of the architecture — not an amenity
The pool at a $10–20 million property is not the same pool.
It shouldn't be serviced the same way.
Vanishing edges. Custom limestone coping. Integrated spas, grottos, and water features. Saltwater and UV systems layered over traditional chemistry. Control4-integrated automation. These are not standard residential pools — a pH variance of 0.3 that would be a routine correction on a fibreglass pool is a $40,000 etching problem on imported stone.
At the estate tier, I provide a fundamentally different service: named CPO attendance at every visit, report delivery within two hours, direct coordination with your estate manager or caretaker, and documentation formatted for your insurance carrier, your attorney, and the next buyer.
I bring 16 years of resort-scale aquatic management to every engagement — managing pool facilities across some of the largest properties in one of the most demanding vacation rental markets in the country. That background means I am not learning on your pool.
- ◆Named technician — always Dylan. No substitutes without advance notice. The person who knows your automation system, your overflow chemistry, and your caretaker's name shows up every time.
- ◆Report within 2 hours of visit. Professionally formatted, photographed, delivered directly to your estate manager and to you if preferred.
- ◆Arrival-ready coordination. I work around your family's calendar — the pool is ready before you land, without anyone having to arrange it.
- ◆Complete discretion. Your property, your schedule, and your household are private. Nothing is photographed for marketing without explicit permission.
- ◆2-hour emergency response, including weekends. Estate-tier contracts include guaranteed weekend availability — because problems don't schedule around Monday morning.
- ◆Annual estate pool summary. A full-season written summary covering all services, equipment condition, and recommended capital priorities — formatted for insurance, ownership, and due diligence.
Property management companies — handling the home as a managed vacation asset. I understand the dual obligation to owner and guest, and I deliver the documentation that satisfies both.
Owners directly — for clients who prefer a personal relationship with their service providers. My number is in your phone, not a dispatch queue.
Real estate attorneys and buyers' agents — for pre-purchase inspections at this price point. A written CPO inspection report is expected in the due diligence package. I deliver it in a format your attorney can use directly.
Estate Seasonal Contracts
- Named CPO technician (Dylan) every visit
- Full chemistry management — multi-zone if applicable
- Equipment inspection and operational check
- Professionally formatted report within 2 hours
- Photo documentation of each visit
- Direct coordination with estate manager
- End-of-season written summary report
For primary or vacation residences with a single-pool system. Chemistry management includes all standard and supplemental sanitation systems.
- All Estate Bi-Weekly inclusions
- Weekly service throughout season
- 2-hour emergency response guarantee (incl. weekends)
- Arrival-ready confirmation to estate manager before family visits
- Vendor coordination — I brief any service technicians with current data
- Quarterly equipment health summary
- Annual estate pool summary at season close
For primary estates and high-use vacation properties where pool readiness is non-negotiable. Designed for properties with estate manager oversight.
- All Estate Weekly inclusions
- Multiple pool/spa/water feature zones
- Vanishing-edge and custom finish chemistry protocols
- Year-round indoor pool and spa option
- Full equipment and automation system documentation
- Capital planning recommendations
- Due diligence package preparation upon request
For properties with multiple water features, custom finishes, or indoor/outdoor combined systems. Priced after a complimentary on-site assessment. Contact to discuss.
Estate Per-Job Services
All per-job services include professionally formatted written report, photo documentation, and direct estate manager communication.
| Service | What's included | Estate rate |
|---|---|---|
| Estate Pool OpeningSpring commissioning and startup | Full equipment startup, multi-zone chemistry set, automation system check, written CPO commissioning report, photo documentation, direct estate manager briefing | $1,800–$2,800 |
| Estate Pool ClosingWinterization and shutdown | Full blowout, chemical winterizing per manufacturer specs for custom finishes, equipment storage, cover installation, written winterization record | $1,600–$2,400 |
| Chemistry & Systems ConsultationDiagnostic and corrective visit | Full water panel, system audit, written findings with corrective protocol, direct communication with estate manager, follow-up verification | $450–$650 |
| Equipment & Systems InspectionMechanical and automation review | Pump, filter, heater, automation, UV/ozone/saltwater systems, water features mechanical check. Written report with condition ratings and capital recommendations. | $850–$1,400 |
| Pre-Purchase InspectionReal estate due diligence | Comprehensive CPO assessment formatted for real estate due diligence. Equipment condition, chemistry compliance, safety features, estimated deferred maintenance, capital projections. Suitable for buyer's attorney and closing documentation. | $1,200–$2,000 |
| Estate Emergency ResponseWeekend and after-hours | 2-hour response guarantee for estate-tier clients. Diagnosis, stabilization, written incident report. Chemistry correction may require 24–72 hours to stabilize fully. | $650 callout + $350/hr |
| Annual Estate Pool SummarySeason-close documentation | Comprehensive written summary of all services performed, equipment health, deferred maintenance items, capital recommendations for following season. Formatted for ownership review, insurance, and due diligence. | Included in seasonal · $800 standalone |
The right place to start
is a conversation.
Estate engagements begin with a complimentary on-site assessment — no commitment required. I walk the pool facility, review your systems, and deliver a written scope and proposal within 48 hours.
Why Dylan Hoyt
Resort-grade standards
Every job is executed to the standard I maintained at four-star properties — proper chemistry sequencing, documented testing, no shortcuts regardless of pool size or client type.
Written reports on every job
You receive a written CPO report at completion of every opening, inspection, and commercial engagement — a document your insurer, health department, or real estate attorney can use.
CPO-certified, fully insured
Certified Pool Operator through the Pool & Hot Tub Alliance. Carrying general liability, professional liability (E&O), and commercial auto insurance. COI available on request.
Commercial & hospitality background
Ten years of executive facilities management at resorts and hotels. I understand what's at stake when a pool is closed — and I work to hotel timelines, not contractor timelines.
Transparent, published pricing
Published rates, no hidden fees. Chemicals billed at cost plus 20%. Full payment at booking for residential clients. Commercial clients receive a written quote before any work begins.
Vermont-based, directly reachable
Rochester, VT is home base. No national franchise, no call centers. When you reach out, you reach me — the person who will show up at your property.
Secure Your Slot
May openings booking now · Full payment locks your date · Commercial & Oversight — contact directly
Click any service below to pay securely via Stripe. Your card information is entered directly into Stripe's secure system and is never stored on this website. For commercial seasonal contracts and Oversight hotel monitoring, contact Dylan directly for a written quote.
Pool Opening
Cover removal, equipment startup, chemistry set, and written CPO report. Full inspection of pump, filter, and mechanical systems.
Pool Closing
Full winterization, blowout, chemical treatment, and cover installation.
Vacation Property Setup
Guest-ready opening coordinated around your arrival or your guests' check-in. Written report delivered same day.
Water Chemistry Consult
Test, diagnose, and correct your pool's chemistry. Written findings delivered same day. Chemicals at cost +20%.
Pre-Purchase Inspection
CPO-certified assessment for real estate transactions. Written report suitable for buyers, agents, and closing documentation.
Equipment Inspection
Pump, filter, heater, and automation systems. Written report with condition findings and recommendations.
Payments processed securely by Stripe, PCI-DSS Level 1 certified. Your card details are never stored on this site. See our Privacy Policy.
Service Areas
Johnson · Hyde Park
Charlotte · South Hero
Rutland · Middlebury
Barre · Waitsfield
Serving all of Vermont. The corridors above are primary focus areas — contact for scheduling outside these regions and for all Oversight hotel monitoring inquiries statewide.
Service Policies
Payment terms · cancellation · scope · security
Residential Payment Policy
Full payment is due at the time of booking to confirm your slot. Accepted via Stripe — credit/debit card, Apple Pay, Google Pay.
Rescheduling: Same-season rescheduling at no charge with 48-hour notice.
Cancellation: No refund within 14 days of the booking date. Cancellations more than 14 days prior receive a full refund.
Saturday service: Not available for routine bookings. Emergency callouts only, subject to availability and after-hours surcharge (+$150).
Commercial Payment Policy
50% deposit is due at booking. The remaining 50% is due within 7 days of job completion (net-7), invoiced same day as the CPO report.
Cancellation: Deposit non-refundable within 14 days of scheduled date. A $75 scheduling fee is retained for cancellations before dispatch.
Net-30 terms available for established commercial accounts upon request.
ACH bank transfer preferred for commercial invoices. Card payments accepted via Stripe invoice link.
Emergency Callout Policy
Full estimated job cost collected before dispatch — no exceptions. Includes the $400 non-refundable callout fee, estimated hourly charges at $225/hr (minimum 1.5 hours), and any after-hours surcharge ($150).
Service scope: Emergency service covers diagnosis and stabilization only. Equipment repair requires a separate written agreement.
No swim-ready guarantee: Chemistry correction may require 24–72 hours to fully stabilize after treatment.
Chemicals & Scope
Chemicals: All chemicals billed at cost plus 20%. Client authorization required in writing before any chemicals are applied.
Scope: Pool and spa services and inspections only. Pool construction, renovation, and equipment installation are outside scope and will be referred to qualified contractors.
Written reports: Provided at completion of all openings, inspections, commercial jobs, and emergency callouts — delivered by email same day.
Payment Security
All online payments are processed by Stripe, a PCI-DSS Level 1 certified payment processor. Your credit card number, CVV, and banking details are entered directly into Stripe's secure environment and are never stored on this website or by Dylan Hoyt.
This website uses HTTPS encryption to protect all data in transit. Contact information collected through the contact form is used solely to respond to your inquiry and communicate about your service booking. See our full Privacy Policy for complete details.
Let's talk about
your property.
For pool service bookings, commercial quotes, seasonal contract inquiries, and Oversight hotel monitoring discovery calls. Realtors — reach out about the pre-purchase inspection process for your clients.
Stowe · Killington · Lake Champlain · Central VT
Emergency response available 7 days
COI available on request